Reporting Unlawful or Unethical Conduct
Cash Collectors Servicing s.r.o. (“the Company”) is built on respect for compliance with legal regulations and on high ethical and moral values. Unlawful or unethical conduct is unacceptable to us, and we are committed to preventing it. To detect possible unlawful or unethical conduct, we have established an internal reporting system in accordance with Act No. 171/2023 Coll., on the Protection of Whistleblowers (“the Act”), which is based on confidentiality and impartial assessment of each report.
All persons performing activities for the Company, whether as employees, self-employed persons, shareholders, members of the Company’s bodies, or contractual partners, may submit a report through the internal reporting system. Whistleblowers are guaranteed the rights arising from the Act, in particular the protection of their identity and protection against retaliation. All reports are handled confidentially and impartially, and the whistleblower is informed of the outcome of the investigation if they remain in contact with us.
How to make a report through the internal reporting system?
| Written and Oral Report | Use the reporting form or upload a voice message at: https://cashcollectors.whistlelink.com/
After submitting a report, a case number and password will be generated. Please keep these so you can return to the platform and communicate with the relevant persons, who will inform you about the handling of your report. |
| Personal Report | The relevant persons are:
You may contact the relevant persons to arrange a personal meeting for an in-person report. |
| External Reporting System | Reports defined by the Act can also be made through the external reporting system established by the Ministry of Justice of the Czech Republic: https://oznamovatel.justice.cz. |
How will personal data be handled?
Personal data are processed in accordance with data protection legislation. We keep records of received reports to the following extent: (a) date of receipt of the report; (b) name, surname, date of birth, and contact address of the whistleblower, if these details are known; (c) summary of the report’s content and identification of the person against whom the report was made, if their identity is known; (d) date of completion of the assessment of the report’s justification or assessment by the relevant person and the result of the assessment. Received reports are kept for 5 years from their receipt.
In the case of reports submitted through the internal reporting system, only the relevant persons have access to the records.
