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If you have received a letter from us, there is no need to panic. Your debt can be paid in one lump sum using the payment details provided in the notice you received. It is also possible to pay your debt by instalment plan, through regular monthly payments. The agreement of a repayment plan may be conditional on the conclusion of a ‚praetorian agreement‘ or the drawing up of a notarial deed with a certificate of enforcement. If you have any further questions, please do not hesitate to contact us and our operators will be happy to help you

Write us an email

Do you want to get in touch with us, have questions or would you like to use our services? Send us an email.

info@cashcollectors.cz

Call us

Do you want to get in touch with us, have questions or would you like to use our services? Call us.

(+420) 226 284 920

Left us a message via

contact form

kontaktní formulář

Our branches

Praha

Na Florenci 1332/23,

110 00 Praha 1

 

Brno

Šumavská 525/33, Budova A

602 00 Brno

 

Olomouc

Masarykova třída 936/50,

779 00  Olomouc

Ostrava

Smetanovo náměstí 979/2,

702 00 Ostrava

 

Our contact center

  • We are here for you every working day at your convenience at 8:00-18:00.
  • Tel. call centrum: +420 226 284 920
  • Email : info@cashcollectors.cz
Disputes between the consumer (you) and the provider or intermediary of a consumer credit agreement can also be resolved out of court through the Financial Arbiter (www.finarbitr.cz). Proceedings before the Financial Arbiter are governed by Act No. 229/2002 Coll., on the Financial Arbiter.

Disputes between the consumer (you) and the provider or intermediary of a consumer credit agreement can also be resolved out of court through the Czech Trade Inspection Authority (www.coi.cz). Out-of-court resolution of consumer disputes is governed by Act No. 634/1992 Coll., on Consumer Protection.

The collection agency Cash Collectors Servicing s.r.o. may facilitate settlements for the following consumer credit providers: Česká spořitelna, a.s., Československá obchodní banka, a.s., sAuto – Leasing České spořitelny, a.s., Raiffeisenbank, a.s., Stavební spořitelna České spořitelny, a.s., ČMSS – ČSOB Stavební spořitelna, a.s., Zaplo Finance s.r.o., Twisto payments a.s., Komerční banka, a.s., Skip Pay s.r.o., Raiffeisen stavební spořitelna a.s.

The Complaints Procedure of Cash Collectors Servicing s.r.o. is available for download here.

As of 19 November 2024, Cash Collectors Servicing s.r.o. is a licensed non-performing loan manager and is a regulated entity in accordance with Act No. 84/2024 Coll., on the Non-Performing Loan Market. The Complaints Procedure of Cash Collectors Servicing s.r.o. for the area of non-performing loan management is available for download here.